Cancellation & Refund Policy

www.omggold.in believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

How do I cancel an order on www.omggold.in?

Products once bought cannot be cancelled but if any changes requried to the design can call to our supportive customore care 9008238624 or mail us at omggold.2013@gmail.com

Return Policy

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9008238624 or email us at Omggold.2013@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or to the product;

• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered.

 

 

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